Frequently Asked Questions


1. What services do you offer?

We provide custom PC builds, repairs, upgrades, maintenance, and expert consultations. We cater to gamers, content creators, professionals, and everyday users.

2. Where are you located?

DC Systems is based in Leeds, England. You can drop off your PC in person or use our secure postal service.

3. How does the consultation for a custom build work?

Each custom PC build begins with a one-hour consultation, where we discuss your needs, budget, and desired performance. This ensures your system is tailored to you before construction begins.

4. Can you build PCs remotely or ship them?

Yes. We can assemble your system in Leeds and either arrange local drop-off or secure postal delivery anywhere in the UK.

5. Do you offer warranties on builds and repairs?

Yes. All custom builds, repairs, and installations come with a standard 3–12 month warranty, depending on the service and components used.

6. Can I upgrade my existing PC?

Absolutely. We handle RAM, SSD, HDD, GPU, CPU, cooling, and other upgrades, with professional installation and optimization to ensure peak performance.

7. How much does a consultation cost?

Consultations are £25–£50 per hour, depending on complexity. This fee is deductible if you proceed with a full custom build.

8. How do I pay for services?

We accept bank transfer, card payments, PayPal, and cash for in-person drop-offs. Postal clients can pay securely via card or PayPal before shipping.